Privacy Policy
Effective 11 November 2026 · Version 1.3
Rimjim is a private, invite-only matchmaking service. You talk to Rimjim, an AI matchmaker, on WhatsApp, and Rimjim introduces you to people you may want to meet. This policy explains what personal data we collect, why, who sees it, and the choices you have. It applies wherever you live; section 10 adds the rights that depend on your country.
The short version
- Rimjim is an AI, not a person. What you tell it is processed by AI models, and our team can read conversations.
- Other members see only the details you have confirmed and agreed to show. Your contact details are shared only when you and the other person both say yes.
- We do not sell your data and we do not show you advertising.
- We contact you about your matchmaking only. We do not send marketing.
- You can ask to see, correct or delete your data, or withdraw your consent, at any time: privacy@meetrimjim.com.
- Rimjim is for adults aged 18 and over only.
1. Who we are
Rimjim is operated by Rimjim Inc ("we", "us"). We decide how and why your personal data is used. Depending on where you live, the law calls us the "data fiduciary", "data controller" or "business".
Privacy and grievance contact: the Privacy Officer, Rimjim Inc, privacy@meetrimjim.com.
2. What we collect
| When | What | Required? |
|---|
| You sign up on this website | Name, email address, WhatsApp number; the time and wording of the consent you gave; your browser and device type. | Yes, to sign up |
| City; invite code. | Optional |
| You talk to Rimjim | Your messages and anything you send to Rimjim, with the time and delivery status of each message. | Needed for the service |
| Rimjim builds your profile | Details you share about yourself and who you hope to meet, for example age, gender, city, languages, work, education and what you are looking for. Rimjim's AI picks these out of your conversation and asks you to confirm them. | You choose what to share |
| Rimjim suggests someone | Which introductions you were offered and whether you and the other person said yes. | Needed for the service |
| You invite someone | Your invite code, and who joined using it. | Optional |
Sensitive information. Matchmaking is personal. Some things you might tell Rimjim, or that your preferences might reveal, are treated by law as sensitive: for example your religion or community, your health, or your sexual orientation. Before Rimjim asks you about sensitive topics, it asks for your explicit consent to use that information for matchmaking. You can say no, and you can withdraw that consent later. Agreeing to show a sensitive detail to another member is a separate choice.
Spam protection. The sign-up form contains a hidden field that real visitors never see or fill in. If something fills it in, we treat the submission as automated and discard it.
Website analytics. This website uses Google Analytics to count visits and to understand how people find the site and use it: for example which link brought you here, your approximate location (country and city, worked out from your IP address), your device type, and whether you opened or completed the sign-up form. Google Analytics sets cookies to tell one visitor from another. We do not send it anything you type into the sign-up form, and we remove invite codes from the page address before it is reported. For visitors in the UK and the European Economic Area, it runs without cookies. You can block it with your browser's settings or with Google's opt-out add-on.
What we do not collect. This website shows no advertising and uses no advertising cookies. We do not buy data about you. We do not take payments. The website loads its fonts from Google, so Google receives your IP address when the page loads, and our hosting providers process your IP address in order to deliver the site.
3. How we use it
- To run your conversation with Rimjim and remember what you have told it.
- To suggest introductions and, when both people agree, to make them.
- To contact you about your sign-up, your conversation and your introductions (section 6).
- To manage the waitlist and invitations.
- To prevent fake profiles, abuse and fraud.
- To check the quality of Rimjim's replies and suggestions and fix problems with them.
- To meet our legal obligations.
We do not use your data for advertising.
4. How Rimjim uses AI
- Rimjim is an AI system. When you message it, you are talking to software, not a human matchmaker.
- Your messages are sent to AI models to produce Rimjim's replies and to pick out the profile details you share. AI is also used to assess who you might be compatible with. These models are run by other companies (section 7).
- AI makes mistakes, so the details it picks out may be wrong. Rimjim asks you to confirm them, and introductions are built only from details you have confirmed.
- People on our team can read conversations and see suggested introductions, to run the service, fix problems and keep members safe.
- If Rimjim has recorded something about you wrongly, or you want a person to look at a suggestion, tell Rimjim or email privacy@meetrimjim.com.
5. What other members see
- Your conversation with Rimjim is never shown to other members.
- When Rimjim suggests you to someone, they see a short introduction made only from details you have confirmed and agreed can be shown.
- Your phone number and other contact details are shared with another member only after you have both said yes to the introduction.
- If you invite someone, they may see your first name as the person who invited them, if you have agreed to that.
- Once you have shared something with another member, deleting your Rimjim account does not remove it from their phone.
6. How we contact you
About the service. Rimjim talks to you on WhatsApp. If we cannot reach you there, or need to tell you something important about your sign-up or your account, we may use SMS, email or a phone call from a member of our team, using the details you gave us.
No marketing. We contact you about your matchmaking: your sign-up, your conversation with Rimjim, your introductions and important changes to the service. We do not send newsletters or promotional messages. If that ever changes, we will ask you first.
Automated and AI voice calls. We do not make automated or AI-voice calls unless you have separately agreed to them.
To stop any contact, message Rimjim on WhatsApp or email privacy@meetrimjim.com. If you stop all service messages we can no longer provide Rimjim, because it works through messages.
7. Who we share it with
We share personal data with the companies that help us run Rimjim:
- Amazon Web Services: hosting and storage.
- Meta (WhatsApp Business Platform): carrying messages between you and Rimjim. Meta also handles WhatsApp data under its own privacy policy.
- AI model providers, currently Google: generating replies, picking out profile details and assessing compatibility.
- SMS, email and calling providers, when we use those channels.
- Google Analytics: website visit statistics, as described in section 2.
- Slack: internal alerts to our team when someone signs up, limited to a first name, a city and whether the person was invited.
We may also disclose data when the law requires it, to protect someone's safety, or to a successor if Rimjim is reorganised or sold, in which case this policy continues to apply to your data.
We do not sell your personal data, and we do not share it for advertising.
8. Where your data is kept
Our main database is hosted by Amazon Web Services in Mumbai, India. The other companies in section 7 process data in other countries, including the United States. Where the law in your country sets conditions for sending personal data abroad, we meet them before offering Rimjim there, and you can ask us what they are.
9. How long we keep it
- Waitlist sign-ups: until you become a member or ask us to delete them, and for no more than 24 months.
- Member profiles and conversations: for as long as you are a member.
- When you ask us to delete: we remove your profile and conversation from our live systems within 30 days and ask our providers to do the same. Copies in backups expire on the backup schedule.
- What we keep after deletion: a one-way hash of your phone number, kept only so that we do not invite or contact you again. It can still be used to recognise your number, so it remains your personal data. We also keep any records the law requires.
10. Your rights
Wherever you live, you can ask us to:
- tell you what personal data we hold about you and give you a copy;
- correct or complete it;
- delete it;
- stop or restrict how we use it;
- withdraw any consent you have given.
Message Rimjim from your WhatsApp number, or email privacy@meetrimjim.com from the address you signed up with. We may ask for a detail to confirm it is you. We respond without undue delay and within the time your local law allows, normally within one month. We do not penalise you for using these rights. If you withdraw a consent that matchmaking depends on, we may not be able to continue the service for you, and withdrawing does not undo what was done before.
If you live in India
You can raise a grievance with the contact in section 1 and we will respond within 30 days. As the Digital Personal Data Protection Act, 2023 comes into force, you will also be able to nominate someone to exercise your rights if you die or lose capacity (email us their name and contact details) and, if you are not satisfied after using our grievance process, to complain to the Data Protection Board of India. You may ask for this notice in any language listed in the Eighth Schedule to the Constitution of India.
If you live in the UK or the European Economic Area
| What we do | Legal basis |
|---|
| Handle your sign-up, run your conversation and make introductions you asked for | Performing our agreement with you |
| Use sensitive information you share, for matchmaking | Your explicit consent |
| Prevent abuse and fraud; check the quality of the service | Our legitimate interests, which you can object to |
| Keep records the law requires | Legal obligation |
You also have the right to receive your data in a portable format and to complain to your data protection authority (in the UK, the Information Commissioner's Office). Rimjim is not yet offered to people in the UK or the European Economic Area. We will name our representatives here before it is.
If you live in California
Where the California Consumer Privacy Act applies to us, you have the right to know what personal information we collect, use and disclose, and to delete and correct it. We do not sell personal information or share it for cross-context behavioural advertising, and we use sensitive personal information only to provide the matchmaking you asked for. You may use an authorised agent to make a request.
11. Age
Rimjim is only for people aged 18 or over. We do not knowingly collect data from anyone under 18. If you believe a child has signed up, email us and we will delete their data.
12. Security
Connections to our website and to Rimjim's systems are encrypted, and our database is encrypted where it is stored. Access is limited to the people who need it to run Rimjim. No system is perfectly secure; if a breach affects your data, we will tell you and the relevant authorities as the law requires.
13. Changes to this policy
We will update this policy as Rimjim grows and as the law changes. If a change affects how your data is used, we will tell you on WhatsApp or by email before it takes effect, and ask for your consent again where the law requires it. The date and version at the top show which policy is in force.
14. Contact
Rimjim Inc · privacy@meetrimjim.com